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Re: Exception 0xc0000005 (access violation) has occurred

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Hi Larry,

 

Thanks for the update.  Unfortunately I'm pretty much out of direct steps to address the crash.  I can see in the latest logs that you have updated the drivers, but it still crashed in exactly the same place.

 

A few quick observations and indirect approaches in case they are useful:

 

- Your VM is configured for a Windows Vista x64 guest, but its name suggests that it's Windows 7 x64.  If it really is Windows 7 x64, you should probably go into VM> Settings> Options, and under Guest Operating System, choose Version: Windows 7 x64.  It's unlikely that this will affect the graphics crash, but it's generally best to ensure the right guest OS is chosen anyway.

 

- If your VM does not need high-performance 3D graphics, you might be able to circumvent the problem by disabling hardware-accelerated 3D graphics in VM> Settings> Hardware> Display, uncheck Accelerate 3D graphics.

 

- If the crash occurs at seemingly-arbitrary times after the VM boots, it might be a 3D graphical screensaver inside the guest which is causing the problem... (?).  If so, try disabling the guest OS's screen saver.

 

Good luck!

--

Darius


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